Creative Account Manager - North America

We're seeking an experienced Creative Account Manager to join our Projects team

Perks

Flexibility - work from anywhere at hours that suit you  |  Equity Share  |  Monthly long weekends  |  Unlimited leave - Min 4 weeks annually |  Team Retreat

About us

At Creatively Squared we help brands produce high quality, authentic photos, videos and digital creative by connecting them with a global network of talented Visual Creators. We’ve created visuals for industry leaders like Unilever, Google, Johnson & Johnson & Mars, through to iconic national brands as well as the up and comers. We’re also bootstrapped and profitable 🦄

Our purpose is to inspire the world's visual creatives to do what they love and be paid fairly doing so. As a key member of our Projects Team, you will help make this mission a reality by ensuring our content projects are managed effectively, that we’re supporting our visual  creators and delighting our customers. 

We’re a group of smart humans located throughout the world who work hard, have fun and spam our virtual watercooler chats with far too many gifs. We’re big believers in kind radical transparency and don’t fill up your calendar with endless meetings.

About you (and what you’ll be working on)

We are looking for a Creative Account Manager to join our Projects team. This role is about much more than simply keeping projects on time and on budget - You will be managing all creative projects through the execution of customer briefs, coordinating production with content creators and ensuring we continue to deliver visuals that delight and retain our customers.

You’re an expert communicator, able to effectively manage your time, understand the creative process and comfortable with both brand and performance marketing.

If you thrive in a start-up within a small team without the crazy hours, we would love to meet you.

Responsibilities

  • You’ll be the key point of contact, managing the day to day operations of 10-20 content creation projects each month- communicating with customers and content creators
  • Act as the brand guardian on behalf of the customer
  • Lead projects from initial briefing stage to final delivery of visual content
  • Write briefs which inspire our content creators to produce beautiful and effective visuals on behalf of customer's brand
  • Manage the entire creative process to ensure high quality, on-brand and customer approved visuals are delivered
  • Engage with content creators to ensure content submission runs smoothly and efficiently
  • Source new content creators for projects where required
  • Forming strong relationships with new and existing customers
  • Coordinate with the wider team to support sales, product and creator community as needed across the business. You’re comfortable in a fast paced startup environment, a quick learner and eager to take on new tasks

Bonus Points For

  • You have 5+ years account management experience working in advertising, creative or digital agencies
  • You have experience working in a startup environment
  • Familiarity with tech tools such as Notion and Airtable
  • Knowledge of current visual trends in photography, digital creative, social media & design

Don’t meet all of our requirements? That’s fine there’s no such thing as a perfect candidate, we would still love to hear from you if you have 75% of what we’re looking for.

Here’s the benefits for you

Outside of joining our awesome team of course.

  • Ability to work remotely from anywhere in North America
  • Monthly long weekends, we take the last Friday off every month
  • Opportunity for equity at a growing bootstrapped startup
  • We offer a flexible work environment, work at the times best suited to you
  • We do annual team retreats to catch up with all your colleagues somewhere on this globe (pandemics aside)
  • Weekly fun social sessions to connect with the team for a fun virtual hang out or to play a game
  • Unlimited vacation policy - Minimum 4 weeks per year + local public holidays. If you work with us we trust you to get the job done and manage when you need  time off. 
  • Lots of encouragement and enthusiasm for your ideas and our support in actioning any that make sense for us at the time (+ the ability to make an impact!)

Join our diverse team

We know that the more diverse our team, the better we are at solving problems, learning from one another and gaining different perspectives. We encourage applications from First Nations peoples, people with disabilities, LGBTQIAP+ identifying people, people from diverse linguistic backgrounds, womxn and non-binary folx. We do not require university level education.

We’re focused on creating an environment where you can do your best work and our team, policies and practices are free from discrimination and harassment. We’re always continuously learning and eager to hear how we can do better.

Projects team
US $35k-50k + equity options
Remote - North America
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